Seizing New Opportunities

Sometimes opportunities arise from unexpected places.

Close followers of this blog will know that I’ve had a long-running relationship with the South Australian Museum. This dates back to when I started my PhD in early 2011, when some people I knew on staff arranged for me to have some desk space in exchange for me using the Museum for the bulk of my fieldwork. The arrangement was informal – I wasn’t on staff, wasn’t reporting to anyone in the Museum, and for practiality purposes was usually categorised as one of the volunteers (but didn’t really fit in that category either). Nonetheless it was an arrangement that worked well, and having a home institution made my research so much easier than if I’d had to make prior arrangements from scratch every time I wanted to collect more data.

A view of the wing where most of the Museum’s galleries are located.

Fast forward to mid-2014. As I was getting close to submitting my thesis and wrapping up my PhD, I decided it was time to phase myself back into consultancy, and established myself under the name I’d been using in my online presence for several years, interactivate. The rationale behind setting up myself as a consultant was twofold: firstly, I liked the variety and the flexibility associated with being a consultant; and secondly I wasn’t in a position to move cities to pursue employment. I moved across the globe and back in my 20s and early 30s. Now on a personal level I’m established in Adelaide, have roots here, and no desire to move on.

Not surprisingly, given my established contacts there, the South Australian Museum soon became my largest client and I continued to be a familiar face around the place. Then, towards the end of the year, the Director called me to his office.

It turned out the Museum was going through a restructure, and a new position called the Manager of Visitor Experience was being created. It was a response to an identified need to put a visitor-centric lens on the way the Museum operates and presents itself to its audiences. In addition, the role is responsible for the revenue-generating activities of the Museum such as the shop, cafe and events.

Filling the position on a permanent basis would require a formal recruitment process, although the Director didn’t want it vacant for the amount of time that would take. So he invited me to be Acting Manager on a part-time basis in the meantime. My initial contract was for three months, starting in early January.

At first, I wasn’t sure if I would be interested in continuing in the role – I wasn’t confident of my knowledge of the cafe/shop/events side of things* and wasn’t sure if it would interest me; also I’d already invested a fair amount of time and effort in building the consultancy business and wanted to see that through. However, once I started doing the job I found I enjoyed it, liked having the blank slate of a newly-created position to work with, and so I decided to apply for the permanent position.

After an interview that I was sure I’d blown, I was contacted a few days later and told that I’d been offered the job! It’s a full time role, which means I’ll be mothballing interactivate as a consultancy. I’d by lying if I said that decision didn’t come with a tinge of regret. But then again, jobs such as this don’t come around very often, and it’s too good an opportunity not to sieze with both hands! There’s no way I could have imagined something like this would be on the horizon when I first set out on the PhD and consultancy journey.

I still plan to blog regularly (50 posts this year is not an impossible ambition), although I’m aware that it might be more difficult now. Not just the time it takes (although I imagine my job will keep me VERY busy . . . ) but also being aware that being linked to a particular institution means I can’t anonymise my experiences. However, if nothing else, needing some blog inspiration will be a good excuse to keep abreast of the literature.

Wish me luck!

 *Although this is relatively new territory for me, thinking laterally about my experience and discussing it with other people, I found the knowledge gap wasn’t as large as I first feared.

2 Replies to “Seizing New Opportunities”

  1. Regan, this is wonderful news! What a great sounding position. The more I’m working on digital audiences, the more I’ve been thinking about the in-person and whole-museum experience, and so I’m really looking forward to reading your posts on this subject. Congratulations!!

    1. Thanks Suse. Quite a bit to wrap my head around, and I’m not sure how long it will take those thoughts to mature into anything blogworthy. But let’s see how it goes . . . .

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