MASA2012 – it’s a wrap!

Last week was the Museums Australia National Conference in Adelaide. As one of the organisers, there is a sense of relief in being able to say that the week went off without any major hitches.

I have to say that I was pleased with the overall result – in particular we had put some considerable thought and care into the way that we combined the keynote speakers in the program, and from where I was standing this went well (even better than expected in some instances!). We also tried some different session formats, inevitably with some being more successful than others. You learn, you refine, you improve.

However, because I was so close to proceedings, it’s a little hard to give a critical reflection on the presentations and discussions that took place. So it’s a good thing there are plenty of other people who can do that for me! I was impressed by the number of delegates who contributed to the life of the conference through social media, particularly via the conference’s #masa2012 Twitter hashtag. Looking at how the Twitter activity has matured over the past three Museums Australia conferences is a good case study in how more and more people are starting to ‘get’ social media.

So rather than a comprehensive conference wrap from me, I’ll compile links to the tweets, blogs and photostreams of others. I hope this will give a good picture of the week’s proceedings. Here’s what I’ve found so far, and let me know if I’ve missed something out:

  • Tweets

There was good activity and conversations on Twitter. Suse Cairns (known in the twitterverse as @shineslike) kindly agreed to compile Storify of the tweets to the #masa2012 hashtag. It was great to see a lot of different people using twitter to contribute and converse (in previous years it has either been slow to get going, or otherwise dominated by a handful of accounts which may have discouraged newcomers from contributing).

  • Blogs

Thornypebble’s Pond: Day 1, Day 2, Day 3 and Conference Presentation UPDATE: this very interesting and thoughtful piece about the use of twitter at conferences.

Museum Geek: Dispatch and Initial Takeaways from MA National Conference

Digital Nico: Mobile Engagement and some other scribbles

Pete Hoban: Day 1 (am), Day 1 (pm), Day 2, Day 3 (plenary), Day 3 (workshops), Rural and Regional Plenary.

  •  Photos

Museums Australia SA Photostream of the Welcome Ceremony, Conference Day One, Day Two, Governor’s Reception, Day Three, Conference Dinner and Regional Remote and Community Museums day.

Photoset of the conference from Adelaide Archivist.

  • Presentation Slides

There are plans afoot to share as many conference slides as possible via a conference Slideshare page – I’ll update with further details as and when this takes shape. I also presented a paper (with Jenny Parsons), a snapshot (just me), and a workshop (with Katherine Sutcliffe) during the conference’s parallel sessions. These presentations have already been uploaded to Slideshare:

 

I was also interviewed by one of the delegates for a podcast, listening to which made me realise how fast I can talk sometimes! (I come in at about 1:30)

My first Evaluation conference

Last week I went to the Australasian Evaluation Society’s conference – mainly because it was happening on my doorstep. Another draw was that Michael Quinn Patton (who needs no introduction to anyone who has done a research methods course) was delivering one of the keynotes. At first I was disappointed when I learned that this keynote was via videolink, but in this instance it worked well, if not quite the same as being in the same room.

I wasn’t really sure what to expect from the conference, because I’m not sure I can really lay claim to the title ‘evaluator’. But since evaluation spans such broad areas – public policy, health, international development, education and indigenous programs to name just a few – I wasn’t obviously out of place. Having said that, there was still some unfamiliar terminology and assumed knowledge among the delegates that had me reaching for Google later on.

I’ve compiled a storify of conference tweets which serves as a good overview. While most of the sessions were not directly related to my research, it was interesting to get some different perspectives on theories and methodologies, and see where the commonalities were. I also met some interesting people and gained a different perspective on how my skills could be used in my life post-PhD.

 

 

 

So many museums!

I can’t believe I’m now halfway through my USA museums odyssey.

Last week was mostly taken up by the VSA conference – I haven’t had a chance to really digest my key ‘take-homes’ yet, but as a way to organise my thoughts I’ve had a go at storifying it. Hopefully that will give a flavour of the conference and what was discussed.

After the conference I flew up to Washington DC to see as many museums and sites as I could. So far I’ve:

Ticking as many off the list as I can . . .

And all that in the space of four days! Tomorrow I plan to finish of my DC adventures with a trip to the Newseum and a quick visit to the American Art Museum before heading up to Philadelphia to visit even more museums.

I’d hoped to blog about all this as I went, but my feet have scarcely touched the ground! Good thing I’ve taken hundreds of photos to jog my memory! It might take me a while to organise them all.

Gearing up for #VSA25

So the countdown is finally over and I’m in the US! I arrived in Raleigh, North Carolina on Sunday night (the longest Sunday in my life thanks to crossing the International Date Line) for the 25th Visitor Studies Association Conference. This event typically attracts about 200 delegates, bringing together more people whose work I’ve read and/or cited in one room than anywhere else I’ve ever been. It’s venerable company.

While formal conference proceedings don’t kick off until tomorrow (in a few hours actually – jetlag has me up writing this at 3am), over the past two days there have been a selection of pre-conference workshops. I’ve attended ones on impact measurement, evaluation methods, survey design and participatory evaluation. Each in its own way has had its own piece of take-home insight that will inform my future work.

Sorting and analysing responses in the Participatory Evaluation workshop

The social program started this evening with a reception at the North Carolina Museum of Art. As this is the 25th anniversary of the conference, this called for some reflection and reminiscing on the part of the veteran attendees, although I’m by no means alone as a first-timer to the conference.

Anniversaries call for cake of course . . .

Delegates have stickers on their badges indicating how many conferences they’ve been to, and I’ve seen plenty of other people with a blue “1” on their badge just like me – indeed, first timers were abundant in the workshop sessions. It’s good to know you’re not the only one!

The schedule over the next few days is pretty packed, although I’ll try and note my thoughts and reflections as I go. If you’re interested in the conference, follow the #vsa25 hashtag between now and Saturday (US time). I’m also uploading photos from my visit to my Flickr page – expect this to fill up rapidly over the next couple of weeks as I visit as many museums I can while I’m in the Eastern US.

 

Social Media and the PhD Student

Yesterday I presented a seminar to my fellow UQ PhD students about how social media can be used as a research and collaboration tool, based on my own experiences.

It was a fairly low-key, off-the-cuff presentation, but I duly uploaded it to Slideshare and posted a link to it on Twitter, Facebook and LinkedIn (the main platforms my presentation was talking about). Overnight it has picked up nearly 180 views and was featured on Slideshare’s “Hot on Facebook” and “Hot on LinkedIn” pages. I confess I don’t really know what that means but it sounds good and it’s nice to see there was some interest in it!

The main thrust of the presentation is comparing and contrasting the networking merits of Facebook (which I called “closed networking”), Twitter (“open networking”) and LinkedIn (“strategic networking”), as well as the value of blogging to a PhD student. It also includes a brief case study of how I used social media to recruit a participant sample for the first phase of my PhD research.

 

At the Frontier: Conference Wrap Part 4

Some final thoughts and observations

a

  • “Enjoyment” is just part of the story: in John Holden’s opening keynote, he observed that the three main things that audiences want are to Enjoy, Talk and Do. However, several sessions brought our attention to the fact that we don’t always visit places for “enjoyment” – sometimes it’s to reflect on difficult realities or see things that open our eyes and tell us things we need to hear. The Holocaust Memorial in Andrea Witcomb’s talk, interpreting the complicit role of the English in the Irish Potato Famine (in Susan Cross’ talk), and Brad Manera’s talk about the role of war memorials are just some of the examples that emerged during the conference. Revealing difficult truths (and the way this can be sanitised by Government intervention) was powerfully brought home by Professor Peter Read’s closing keynote about the people who were “disappeared” to meet horrific fates during the Pinochet regime in Chile, and the different ways this had been memorialised subsequently. In light of this talk, during the Q&A it was agreed that “Enjoy” was only part of it – and maybe “Engage” is a better word. We can be “Engaged” in something we find difficult, upsetting or cathartic. We wouldn’t call it Enjoyment, but it’s worthwhile nonetheless.
  • “Social Media Schisms” – the new “Digital Divide”? – during the conference there were many sessions showing how museums and cultural organisations of all shapes and sizes are using social media to reach new audiences and interact with existing audiences in new ways. Just some of the examples I saw were Kelly Eijdenberg’s Scavbot project (an iPhone based scavenger hunt through the Tasmanian Botanical Gardens); Andrew Bowman’s work on putting the small WA town of Carnamah on the Social Media map (his paper is online here); and Rod Annear’s armchair ride of social media tools from blogs to Google Goggles (the only presentation I saw all conference using Prezi!). But I noticed that there still seems to be a big gap between the people who ‘get’ social media, and those who still find it all a bit baffly and scary (and maybe a fad that will pass if they ignore it for long enough). Then there is a bit of a middle ground of people who have dipped their toes in the water and haven’t quite figured out what the fuss is all about, but are keen to learn. I noticed during one social media presentation, the person next to me passed a note to their companion along the lines of: “I can barely figure out how to use my personal email account – never mind this stuff!” It’s hard to pitch the same presentation to the skeptics looking for a reason to care, and the converts looking to see who’s using what new tools and gadgets. Hence my term the “Social Media Schism” – which appears to be alive and well in the cultural sector.
  • Busting myths about Blockbusters: Carolyn Meehan presented some interesting visitor data from the Melbourne Museum’s last three ‘blockbuster’ exhibitions – Pompeii (2009), Titanic (2010) and Tutankhamun (2011). (Carolyn prefers the term ‘international travelling exhibition’ to ‘blockbuster’, but the latter is catchier.) Contrary to what many people had predicted, the Blockbusters do not seem to ‘steal’ visitors from the rest of the museum for the rest of the year. On the other hand, they do not necessarily bring in a more diverse demographic into the museum. Crowding is the biggest issue, which the Museum is looking at ways to address in the way exhibitions are organised. The three exhibitions each had a different business model: Pompeii was an in-house production using loaned collections; Titanic was an international exhibition that MM modified; and Tutankhamun was a ‘hosted’ international show over which MM had very little creative control. The museum has decided it prefers the former model, and will be pursuing this preferentially in the future. Following Carolyn’s talk, James Dexter reminded us that international exhibitions should not be considered one-way traffic – Australia should seize opportunities to export its own stories as well, such as the AC/DC exhibition (co-produced by WA Museum) currently touring the US.
  • Together but apart: as one final reflection, I’ll observe that while there are many similarities between the ‘museums’ and ‘interpretation’ communities, as demonstrated by the synergies in the conference program’s content, the two fields also have very different histories, assumptions and scholarly traditions. This also became clear over the course of the conference. This made me think about my own place in the landscape – in some ways I’m from both communities; in other ways I sometimes feel like I’m neither. But exploring that idea further is a whole new blog post . . . .

More conference blogs

As a final wrap here’s a shout-out to my fellow conference bloggers:

  • An Island Art – this is a wonderfully illustrated blog, complete with photographs and caricatures of the keynote speakers. There are posts for Day 1, Day 2 and Day 4.
  • A further update from Thornypebble’s pond
UPDATE – more blogs:

 

 

At the Frontier: Conference Wrap Part 3

On the Thursday morning I chaired a plenary session featuring Andrea WitcombSusan Cross and Denis Byrne. This session was broadly intended to kick off a day that was focused on the role of interpretation to give voice to sites and collections,  with the three speakers exploring the media of space, story and place respectively.

Andrea Witcomb: space, affect and difficult stories

Andrea Witcomb talked about the role of immersive environments in interpreting traumatic experiences. She began with a critique of the experience at the Watch House at Old Melbourne Gaol, in which visitors take the role of prisoners being processed.  Andrea posited that the role play and theatre of the experience had become a superficial end in itself, preventing visitors from considering the social significance of the site in greater depth – for instance exploring the complex social and power relationships between the prisoners and the police. The pacing of the experience, she claimed, left no place for contemplation. Her implication was that the experience did not successfully convey key parts of its interpretive message, much to the disquiet of some of my interpretation colleagues (who in 2009 had singled this project out as an example of excellence).

In did appear that Andrea’s critique was based on observation of the behaviour of a limited number of visitors over the course of just a couple of visits. The visitors’ own perspective, both during and subsequent to the experience, was an absent voice in the criticism. Did visitors engage in the theatre in an (apparently) light-hearted way and then reflect more deeply on it subsequently? Or is this possibility of depth indeed crowded out by the theatrics? Based on the available evidence, I’d contend that we do not know. However, it does seem fair to say that there is quite a disconnect between how the site is viewed from an academic perspective compared to a more practice-led one.

Andrea’s second example was a holocaust memorial, showing how design of immersive environments can be used as an interpretive tool to create a more nuanced message (some people thought the implied direct comparison between the Watch House and a Holocaust memorial was unfair; I’m not sure if this was the intent or not).

Given my research into the way visitors respond to environmental cues in exhibitions, I found Andrea’s descriptions on the uses of space, light and colour to evoke affective responses interesting, although I would have liked to have seen more about visitors’ responses. Having said that, her call to have more space for listening, dialogue and internal reflection in interpretive spaces was a compelling one.

Susan Cross: “Interpretelling”

As a counterpoint to Andrea Witcomb’s talk about space as an interpretive device, Susan Cross spoke about the interpretive value of story – coining the term “Interpretelling” as a mode of interpretation through storytelling. She practised what she preached, getting out from behind the lectern to add a level of performance to her keynote.

The key premise of Susan’s keynote was that humans are natural storytellers – it is the way we preserve and perpetuate the things that have meaning to us. Stories are contagious. Getting people talking is the ‘silver bullet’ of interpretation; it means our stories will continue to live on and be shared.

Good interpretation can pick up its cues from good storytelling: compelling characters; a narrative arc; suspense, revelation, surprise twists, resolution.  (Looking back at this now, it reminds me of a workshop facilitated by theatre director Teresa Crea at Adelaide Gaol, which was organised by the SA Branch of Interpretation Australia in 2009. We built our own stories inspired by and based upon the Gaol’s history, with some artistic license allowed. . . )

So while the storytelling ideas may not have been particularly new to me, Susan distilled the key points into a presentation that was well crafted, paced and delivered in a way that held the audience’s attention – in short, she told a story. (This made a refreshing change from the far too many presentations I saw that were essentially papers read out in a monotone – I can read it later online thanks! </rant>)

Another idea that Susan presented was the concept of broadening the ‘storytelling circle’ – making our stories relevant to a broader audience (particularly across cultures, to shed light on meanings that are implicitly shared within a cultural group), and also listening to the stories of others to add richness to our own experiences. This can be particularly important for sharing difficult histories and getting to grips with the less savoury legacies of our past.

I’m looking forward to participating in Susan’s interpretive writing workshop later this week.

Denis Byrne: Absent Stories & Seductive Mythologies

Rounding off the session, archaeologist Denis Byrne talked about the interpretive potential of place – and the implications of choosing to highlight (or ignore) certain footprints of history on the landscape.

Denis described his experience with cultural sites in Bali – between political upheaval at home and the imposition of assumptions from abroad, many stories of Bali’s historic and cultural sites remain silent. Creeping into this absence was a kind of mythology derived from the Western depiction of Bali as an island paradise.

This story was juxtaposed with Denis’ more recent work on post 1788 Aboriginal culture, and how it has evolved in this time (contrary to assumptions that Aboriginal culture did not develop and change in post-contact history).

 

It was the first time I had chaired a plenary session but it appeared to go well, with the questions and answers at the end bringing the threads of the three talks together into a single broader narrative about the roles of space, place and story. I also managed to introduce the concept of soliciting questions from the floor via Twitter – as far as I know a MA / IA conference first!

At the Frontier: Conference Wrap Part 2

John Holden and the “Circular Logic” of culture

a

John Holden from UK thinktank Demos gave the opening keynote of the conference.  He described three main forms of culture:

  1. “High” culture – this category includes the fine arts, opera and other cultural pursuits that are considered the pinnacle of cultural expression. They rely on patronage (either philanthropic or government), as their relatively limited audiences are not large enough to make them self-sustaining. However, this lack of broad appeal is worn like a badge of honour by proponents of High culture. As soon as something becomes too popular, there are accusations of ‘selling out’ or ‘dumbing down’ – thus by its own circular logic, High culture can never be popular culture.  (As Holden said, this would be like BMW saying “our last car was too popular – what did we do wrong?”)   High culture has gatekeepers, “experts” who act as arbiters of taste.
  2. “Commercial” culture – popular culture which is self-funded commercially, such as television, movies and pop music. They depend on attracting large enough audiences to fund their production and dissemination. By the assumptions of the High Culturists, commercial culture will always be of inferior quality, although this distinction is not necessarily drawn by audiences. They will find quality in any medium. Holden asks – is a popular drama such as the West Wing automatically inferior to an obscure stage production with a limited audience? Similarly to High culture though, Commercial culture has gatekeepers too – someone has to provide the initial capital investment to commission the program or award the recording contract, or else it never gets made.
  3. “Home made” culture – the culture we produce ourselves in our own homes and communities: creating our own music, crafts and performances for sharing among our peers. This is the oldest form of culture. Since it relies on our own initiative and creativity rather than money, there are no central gatekeepers deciding who makes or does what. In the 20th century, home made culture was somewhat marginalised by the explosion of commercial culture. However, the internet and social media has since lowered the cost and complexity of sharing and disseminating home made culture (Holden observed, “everyone I know under 25 is in a band”). In fact, the rise of home made culture is threatening the traditional gatekeeper role of the commercial culture producers, most notably in the music industry where the traditional record company’s business model is in terminal decline.
Holden observed how the boundaries between the three cultural types were being blurred and redefined. He challenged the cultural sector to acknowledge and respond to this change in relationship between ‘expert’ and ‘audience’. Holden predicted that while the traditional music megastore may be a thing of the past, soon in its place will emerge niche music stores that essentially ‘curate’ the mass of material being circulated in cyberspace. This example is a good one to ponder for museums who wonder what the changing landscape means for the role of curatorial expertise. It occurs to me that the time of the ‘expert’ isn’t dead, but that the role will evolve from being one of Gatekeepers to one of Guides.

Memories and stories

a

The following session had three keynotes, from Dr Viv Golding, Gail Richard, and Sam Walsh. They were all broadly about the role of memory and stories in our communities and bringing life to museum collections, albeit from very different perspectives (Viv is a museum studies academic; Gail is an interpretive trainer and Sam is from the mining sector).

Speaking to delegates afterwards, it appears these talks divided opinion somewhat. From my own perspective, I thought a lot of what Viv Golding talked about (the role of multisensory experiences in evoking memory and incorporating multiple voices in exhibition spaces) were things that exhibition designers and planners were doing already. She spoke about her work with a Carribbean Women’s group in a museum, but it was not apparent how this project subsequently influenced the design or implementation of exhibitions or programs in the museum (which is where my interest lies).

Gail Richard discussed cultural differences in communication, broadly dividing cultures into “low context” and “high context” communicators. Low context cultures, such as Western cultures, rely more heavily on explicit language and clearly articulated procedures in the way they conduct business. Directness is valued because it gets to the point and doesn’t waste people’s time. Conversely, in high context cultures, what is actually said is less significant than its nuances. There is more emphasis placed on non-verbal communication and building relationships gradually. Directness can be taken as rude or aggressive. She offered tips for bridging the gap between high and low culture communicators. I thought it was interesting, and the Twitter feed was positive, however I spoke to someone else who felt that the low context vs. high context model was an oversimplification bordering on stereotype. Another difference in communication styles perhaps?

Hat tip to the other conference bloggers

Some other blog articles I’ve found from the At the Frontier conference – I’ll post more if I become aware of them:

Thornypebble’s Pond – Day 1 and Day 2

The Contemporary Museum – At the Frontier

At the Frontier: Conference Wrap Part 1

Last week I went to Perth to attend a national conference jointly organised by Museums Australia and Interpretation Australia – At the Frontier.

It was the first time these two organisations had jointly staged a conference, with over 500 delegates attending from around Australia (and a few overseas). Whereas there was a reasonable contingent of people, like me, who are members of both organisations, I would guess that the majority of delegates would have been more clearly from either the “Interpretation” or “Museums” camp, and may not have had much to do with the other organisation previously. This led to some interesting cross-fertilisation, and for me brought into sharp focus where the similarities (and differences!) between the two organisational cultures lie.

Although I wasn’t presenting any papers I had a pretty hectic schedule – in my capacity as Interpretation Australia’s Vice President I chaired a few sessions (including chairing a Plenary – a first for me!). I’m also on the organising committee of next year’s Museums Australia conference in Adelaide and so was busy spreading the word for that too.

Thus, while some others have been far more quick off the mark with their blogging on the conference, I’m still collecting my thoughts (not helped by the fact that I managed to lose my notebook on the last day of the conference!). Fortunately, I have the Twitter archive to fall back on, which given I was tweeting from two accounts in addition to my own (@InterpretAu and @MA_SA2012) is probably more or less a good summary of my notes anyway.

I’ll trawl through them and give my perspective over the next few days.

Interpretation Australia Symposium Wrap

Last week I joined some 150 fellow interpretation professionals in Launceston for the 2010 IA National Symposium. This was the third IA conference / symposium* I had been to, so there was a good mix of familiar faces and new people to get to know. This post is intended as an overview; I’ve already posted a summary of the workshop I ran and I will cover the field trip (to the Beaconsfield Mine and Heritage Centre) in a separate post. So, without further ado:

Things I learned & things I liked:

  • Zoos Victoria’s Connect – Understand – Act model of interpretation to encourage behaviour change in visitors (as presented by Scott Killeen).  Interpretive activities are designed to fit into at least one of these three categories and there have been some promising signs of behavioural change, at least in the short term (petition signing and phone recycling scheme takeup).
  • Catherine McCarthy (San Antonio, TX) stated that “Heritage sites change at a different pace from technology”. While this is no great revelation, it was a neat way of putting it and a lot of interpretive issues stem from this simple fact. And it’s something which is only going to increase in significance as technological advances accelerate. Plus her presentation raised a few question marks about technological / infrastructural differences and how they might affect interpretation. (She described cellphone-based audio tours and reported quite a high takeup rate compared to what I would expect. But then again this probably says more about the difference in cellphone tariffs between the US and Australia than anything else. In any case, I think the cellphone-based tour will be overtaken well before it even takes off here, by the smartphone App and the downloadable podcast.)
  • Zoos Victoria / Healesville Sanctuary have a superhero called CrapMan. Inspired, brave and memorable.
  • Peter Grant’s (TAS Parks and Wildlife) analogy of interpretation using a jug of ice water. The water itself is the easy content; the ice is the harder, pointer topics; and the water vapour in the atmosphere represents all the non-obvious meanings. The interpreter plays the role of the jug, allowing this meaning to condense and be appreciated. (The rest of Peter’s plenary focused on the inner journey of the interpreter, relating our job as an extension of the internal quest for meaning.)
  • The term ‘disintermediation’ to describe the impact that social media and mobile devices are having on how visitors interact with culture. (And Wikipedia tells me this term is over 40 years old!).
  • Kate Stone (National Film & Sound Archive) alerted us to some interesting websites and social media initiatives. New to me was Ushahidi, a crowdsourcing web platform which arose out of civil unrest in Kenya and was used by citizen journalists to map outbreaks of violence. (Ushahidi means “testimony” in Swahili.  As an aside I wonder if it shares any linguistic roots with the Arabic shahada, which means, among other things, “witness”?).  Also NLA’s Trove website, which brings together books, newspapers, journals, images, video maps and so on together into a single searchable site with an emphasis on Australian content.
  • (this one is new as it seemed to have disappeared from my original notes) Dillon Kombumerri, Australia’s first Indigenous architect, gave a thought-provoking presentation on some of his work which has sought to address Aboriginal disadvantage through culturally-sensitive design. The thing that stuck in my mind was his observation that in Aboriginal culture, people identify with Country first, then Family, then as an Individual. It occurs to me that the ‘European’ colonial culture is more or less the exact opposite of this, particularly in its more recent, highly individualistic, incarnations. I fear this is just one of many examples of how completely different cultural perspectives present a real barrier to mutual understanding and reconciliation. And I don’t know what the answer is.
  • Dr Jody Steele’s (Port Arthur Historic Site) informative and entertaining introduction to the world of public archaology:
Mel Loe and Jen Fry (with Peter Grant in support role) help Dr Jody Steele demonstrate archeological geophysics

Things I noticed

  • The diversity of delegates: the symposium brought together academics, tourism operators, park rangers, designers, historic sites, museums, local government, architects and a wide variety of consultants, to name but a few. The breadth of fields represented in a relatively small number of people would outstrip that seen in your average museums conference, I’d wager.
  • Heritage Interpretation is a hard field to pin down, and not everyone practicing interpretation would self-identify as such. (As a case in point, I started out in Science Communication and at the time had no idea what Interpretation was, even though there are very clear parallels and overlaps.) The upside of this lack of neat definitions is that it allows people from diverse backgrounds to learn from each other in the broad church which is Interpretation. The huge downside is that it can sometimes be hard to convince  category-driven thinkers (e.g. bean counters and property developers) that interpretation is something to be valued and appropriately paid for. (Made worse by the fact that we tend to do our job out of vocation and tend not to be very good at selling ourselves!)
  • Despite (or because of?) the points above, there appear to be some surprising disconnects between the Interpretation and Museum worlds, at least based on my experience. Freeman Tilden was dubbed by one speaker as the “Einstein of Interpretation” and his seminal work Interpreting our Heritage (1957) is often cited by interpreters, 50+ years on. However I don’t think the name has ever come up in museums circles, and I wouldn’t be surprised if mentioning Tilden at a museums conference would attract a lot of blank looks. Conversely, there were a few concepts introduced at the symposium which are reasonably well-worn territory in museums circles, but seemed to be quite new to several delegates (but perhaps I’m just showing my age here?)
  • A couple of the plenary speakers really divided the crowd: some delegates thought they were fantastic; others were left scratching their head wondering what all the fuss was about. I think this probably relates to my first point, in that we are such a diverse crowd and probably bring markedly different expectations to a conference such as this. It could also be that some speakers were better at weaving their presentation into a coherent story.

*I’m really not sure what the difference between a conference and symposium is meant to be. The OED definition of a ‘conference’ is “a meeting or discussion, especially a regular one held by an association or organisation”; whereas a ‘symposium’ is “a conference or meeting to discuss a particular subject” (or “an ancient Greek drinking party”, apparently, but I digress . . .) I think the intended distinction is that a ‘conference’ is a more formal meeting with peer reviewed papers, etc; while a ‘symposium’ is more practice led and hands-on. In my experience, however, I’ve not noticed any real difference. Perhaps if I had been to heavily academic conferences I might.  But, to be perfectly honest, I just found the distinction a bit confusing.