US Museum App Review 2: AMNH

Last month I posted about some of the art museum apps I used while in the US back in August. Now I’ll follow up with a couple of apps I used at the American Museum of Natural History.

AMNH Explorer

The AMNH is quite a labyrinth and I found it tricky to navigate. It spans five levels over a large historic building plus a more recent extension (Rose Center and Hayden Planetarium).

One of the three (very similar-looking) stairwells in the AMNH's main building. Signage directs visitors to the special exhibitions and is supplemented by adhesive floor graphics that guide visitors to special exhibits as well as the cafe.
One of the three (very similar-looking) stairwells in the AMNH’s main building. Signage directs visitors to the special exhibitions and is supplemented by adhesive floor graphics that guide visitors to special exhibits as well as the cafe.

Visitor routing around the planetarium means you can’t easily retrace your steps if you find you’ve missed something (it once took me a couple of attempts to re-locate a gallery as I could not find a way to get back down a floor once I’d gone ‘up’ an escalator with no apparent ‘down’ counterpart). The main building has three main stairways and sometimes special exhibitions (entered through pre-paid timed tickets only) blocked logical pathways if you were trying to tackle the museum fairly systematically floor-by-floor (as I was).

This is where the Explorer apps came in – I used both the paper map and the app to assist my navigation of the complex space, as well as to ensure I hadn’t missed anything noteworthy.

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Home page of the AMNH Explorer app

One feature I liked about the Explorer app was the selection of tailored tours:

Special-interest tours of AMNH. I didn't follow any of these specifically, but did use the 'highlights' tour to double check I hadn't missed any key exhibits.
Special-interest tours of AMNH. I didn’t follow any of these specifically, but did use the ‘highlights’ tour to double check I hadn’t missed any key exhibits.

You could also select specific exhibits:

Search for exhibits by popularity, location, or alphabetically.
Search for exhibits by popularity, location, or alphabetically.
Featured exhibits included brief information and the ability to share, bookmark or mark as 'visited'.
Featured exhibits included brief information and the ability to share, bookmark or mark as ‘visited’.

In theory, the app also had the capacity to give you directions to a highlighted exhibit from anywhere inside the museum.  I say “in theory” because I didn’t have much luck getting this to work in practice – the app struggled to find my location*, and so defaulted back to giving me directions from the main entrance. Sometimes it was tricky to relate these directions back to where you actually were, particularly in the higher/deeper reaches of the museum. But I like the idea, even if the execution was less than perfect.

Beyond Planet Earth

This app was an accompaniment to a specific special exhibition that was showing while I was at AMNH. It’s pitched as an Augmented Reality app, although I don’t think I really grasped that that was the point at the time. The idea seemed to be to find and scan the 11 icons scattered around the exhibition (a good tactic to encourage looking at everything!). You could collect the set and then share them via social media.

Instructions for the app were under four headings: Explore - Collect - Learn - Share
Instructions for the app were under four headings: Explore – Collect – Learn – Share

When you scanned an icon a little animation came up on your screen, but calling them Augmented Reality is drawing a bit of a long bow if you ask me. . . But then maybe I just missed the point? Also some of them were a bit hard to scan properly in the low exhibit lighting so I became preoccupied by the task itself rather than the outcome.

An example of one of the info screens
An example of one of the info screens.

I’m pretty sure I wasn’t part of the target audience for this app; it seemed to be a game designed for kids rather than for older visitors with pretty good existing knowledge of the subject matter^ (which is fair enough!). I still enjoyed the ‘collecting’ challenge even if there wasn’t really much of a pay off beyond that for me.

In any case, any app was bound to be upstaged by the hero of the hour: the Mars Curiosity Rover, whose safe landing had been announced only a couple of days before my visit.

A full scale model of Mars Curiosity. The people give a sense of scale - it was far bigger than I imagined.
A full scale model of Mars Curiosity. The people give a sense of scale – it was far bigger than I imagined.

 

* I wonder if this was a technical glitch because I was using wi-fi rather than 3G.

^ I have a fond attachment to space exhibits: my first major exhibition project was the National Space Centre in Leicester, and I worked on a couple of exhibitions for them subsequently.

US Museum App Review: Barnes and MoMA

I made a point of trying out different museum smartphone apps during my US trip this July-August, and I’ll post some general comments and reviews of my experience using them over the next few weeks, in no particular order.

But first, a big golden rule for museum apps: No wifi, no point. OK slight hyperbole there – but it’s essential for international tourists and a huge convenience for everyone else. I had mobile data well and truly disabled to avoid any nasty roaming charges upon my return. If there wasn’t reliable wifi to enable me to download and use the app easily, I wasn’t going to use it. Even locals may have concerns about exceeding their data limits, and I’m starting to think that free wifi is becoming one of those facilities that people will increasingly expect.

Barnes Collection, Philadelphia

The great thing about this free app is that it duplicated content that was in the audio guide (pre-loaded on an ipod touch that you could hire for $5). And an audioguide was essential as there was no other labelling besides printed catalogues in each room which just listed the titles and artist. (And these didn’t exactly advertise their presence as the picture below attests. But I digress . . . )

Catalogue guides were set in little wells in the seat in each gallery – but, being a very similar colour to the walls, it took me a while to realise these existed, particularly since the galleries were busy and seats often occupied.

Artworks at the Barnes are displayed as ‘ensembles’ – groupings of works that Barnes had used as a pedagogical tool, with juxtapositions intended to show similarities or contrasts in colour, line, form, etc.

Interpretation of individual ensembles, as well as an explanation of the ensemble concept.

There was also interpretation of individual works, colour coded by room to aid orientation.

Interpretation of individual works

The app also featured maps to aid orientation and there was a tailored tour for families.

The app offers a choice between Masterworks and a Family Tour. The Masterworks was available in English, French and Spanish.

The app was intuitive to use and had a good level of detail, although I didn’t always listen to the audio descriptions to the end (not that they’re overly long at about 1-2 minutes, but I was just trying to get a flavour and hadn’t planned to spend more than a couple of hours or so at the museum). There was nothing that was really innovative or remarkable about its features, but this no-gimmicks approach means it did what it said on the box. There is nothing wrong with a functional and straightforward guide app.

MoMA

The MoMA is more of a combination of a brochure and guide in app form. There is a calendar feature that shows what is on today or on a date of your choosing, which would be more useful for locals than one-off visitors like me.

The app offers a few different ways of exploring the collection – by location, by audioguide number, or by searching for a particular work alphabetically. Detailed visual descriptions are provided for the benefit visually impaired visitors (or those seeking an in-depth looking experience).
The app allows you to search the collection by artist, title, or keyword. There is also an alphabetical list of art terms (that I’ve only just discovered but is a great way of decoding some of the specialist language you see in art labels).

The MoMA app is also offered in an impressive range of languages:

The MoMA app had many more features than I had the time, need or inclination to use during my visit (including podcasts and links to YouTube and further iTunes content). To be honest I can’t recall how much I used this app during my visit (months on it’s all a bit of a blur) compared to the standard paper guide map – I suspect not much but just because I was pretty museumed out by this stage of my trip.